Please read the instructions carefully after receiving the product. Consumers have 7 days from the date of receipt of the product to appreciate the product (7 days including holidays). If a return or exchange is required, it must be made within 7 days (based on the delivery date recorded in the logistics record). No return or exchange service will be provided after the deadline.
The 7-day appreciation period refers to a cooling-off period rather than a trial period. If you have any questions about the product, please contact our customer service in the following ways. After confirmation, customer service will assist you in exchanging or returning the product for a refund. The return shipping fee will be borne by the seller. LINE customer service contact: https://lin.ee/fwJN5V7 Messenger customer service: https://m.me/tydoinfo.tw
Please note: When applying for a return or exchange, please ensure that the product is brand new, with all parts and outer packaging intact. If any parts or packaging are damaged or missing, resulting in a loss of resale value, your rights may be affected.
After the exchange/return application is completed, the customer service staff will send a logistics company to collect your product. If the pickup is unsuccessful, you must send the product back by yourself.
7 days will be counted from the day after you apply for a return or exchange. If you cannot contact the party or the product is not collected or sent back within the agreed time limit, resulting in the inability to complete the return or exchange, your application for return or exchange will be automatically cancelled and you will not be allowed to apply again.
